WX Products Support

This section provides support documentation for Amsig WebbExpress (WX) products, such as most of our message signs built after 2012. There are multiple reliable methods of confirming whether your product is running our WX firmware:

  • For local operation you use Amsig’s ruggedized handheld terminal and its default screen display looks like this (note the time/date info on the right side of the screen):

If you have a different default screen on your handheld terminal you are likely using Amsig’s older Legacy firmware. Please visit our Legacy support page here. If you have a color screen and QWERTY keyboard for local operation you are likely using Amsig’s Gen firmware. Please visit our Gen support page here.

  • For remote operation you use a browser (such as Mozilla Firefox or Google Chrome):

If your remote operation is accomplished through Amsig’s Easy Host software then you are using the Legacy firmware, for which you can find support here. If you use a browser but your screen looks different, then you likely use Amsig’s Gen firmware, for which you can find support here.

  • If you are unable to determine your firmware type, please contact the American Signal Service Department at service@amsig.com or 770.448.6650 ext 3. It is helpful to have your trailer VIN when you contact us.

 

Amsig PCMS Cheat Sheet
Basic operation and maintenance information for Amsig message signs powered by our WebbExpress firmware.

Amsig PCMS Operations Manual (password restricted)
Full WebbExpress firmware operations manual except for default password information.

Amsig WX Firmware Update Procedure
Instructions for updating your WX firmware.

WebbExpress Upgrade Info
Learn why you should upgrade your older Legacy signs to the WX firmware.

Amsig Digibrite (Speed Radar Trailer) Cheat Sheet
Basic operation and maintenance information for Amsig’s Digibrite speed radar trailer.